How to use Outline Cleaner

If your Outline started acting abnormally, for example, quits at start or doesn't launch after update, please follow the instructions:

1. Make sure all of your local notebooks are backed up

You can check the location of your notebook by right-clicking on the notebook cover > Properties > Location. If the notebook is local, there will be a path to the folder on your computer. 

You can check the OneDrive and WebDAV servers synced notebooks by going to Outline > Preferences > Sync.

You can additionally back up your notebooks by manually clicking Backup Now in Outline > Preferences > Backup.

Or File > Backup Now > Current Section / Current Notebook / All Notebooks. 

You'll be able to open your backup notebooks when opening the sections in Show Backup Files.

A cleaner file doesn't affect the notebooks, but it's always better to have your notebooks backed up.

2. Close Outline

3. Download and run Outline cleaner file:

http://static.outline.ws/Resources/OSX/Cleaner/OutlineCleaner.zip

4. Run Outline

The Outline cleaner tool will delete the user defaults and the cache created by Outline. It won't affect your system, but it will reset Outline settings. 

After finishing the cleaning, you can start working. To open your local notebooks click the "+" button at the top of the notebooks list > Open from Local. To open your cloud-synced notebooks > Open from <cloud storage>. 


Please write to support@outline.app if facing any difficulties with Outline Cleaner.

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